Q: Can we order a sample?
A:Yes. We encourage single-unit sample orders for evaluation. All products come with a 2-year warranty.
Q: What's your MOQ?
A:Our standard MOQ is 10 units. For distributors, Full Container Load (FCL) orders receive the best pricing.
Q: What's included in your price?
A:Quotes are typically FOB Shanghai. We accept T/T (Bank Transfer).
Q: What's your lead time? Is production transparent?
A: · Standard: About 30-45 days. · Custom: About 8-12 weeks.
We providephoto/video updates at key production stages.
Q: Do you support OEM?
A:Yes. We support Logo, color, and function customization with a dedicated process and project manager.
Q: What if there's a problem with the goods?
A:Contact us within 7 days of receipt with photos. We'll respond with a solution within 48 hours.
